WEBINAR: Unleashing the Power of Personalization: Crafting Memorable Client Journeys

Description

Explore the art and science of creating unique, personalized experiences for their clients. This presentation dives into the importance of understanding individual client needs and preferences to foster stronger relationships and enhance customer satisfaction. By leveraging data and insights from CRM tools, businesses can tailor their marketing strategies, ultimately leading to increased loyalty and growth. 

With over 30 years in the pet industry, Janie Budnick is a seasoned expert and a 7-figure business owner. She has owned and operated multiple successful pet businesses and is passionately dedicated to the industry's growth through collaboration and community. Deeply concerned for the integrity of the pet industry, Janie serves on the marketing committee for the Professional Animal Care Certification Council, holding both her CPACO and CPACP certifications. As the founder of PetBiz University, she helps pet business owners bridge the gap between their current status and their aspirations, offering education, resources, and community support to achieve sustainable growth without overwhelm. She also founded PetBizCRM, the industry's first integrated relationship and marketing automation solution designed specifically for pet business owners by pet business owners. Janie's vision is a united industry that enhances the lives of pets and their people.

This webinar is eligible for 1.0 PACCC CEU Credits. The code will be provided at the end of the presentation.