Reading the Room: Safety, Behaviour, and Emotional Awareness for Pet Care Professionals

Description

Dogs are highly sensitive to shifts in their environment, changes in routine, household dynamics, caregiver turnover, renovations, moves, stress within the home, or new people entering their space. For pet care professionals, these changes can significantly alter a dog’s behaviour from what was observed during an initial assessment, creating unexpected safety challenges when entering client homes or handling dogs in unfamiliar circumstances. 

In this 45-minute webinar, Certified Canine Behaviour Consultant Lisa Large (CDBC, CPDT-KA, SDC) will guide attendees through understanding how learning history, genetics, environmental pressures, and stress physiology shape canine behaviour in real time. Participants will learn how to apply the SNAP Test to quickly read canine body language, identify early warning signs of emotional escalation, and use ethical, science-based techniques to defuse conflict and restore calm. The session also covers strategies to support dogs struggling with disrupted routines, unmet needs, separation stress, or difficulty settling in daycare, boarding, or in-home care environments.

Lisa Large is an internationally certified Canine Behaviour Consultant (IAABC), Professional Dog Trainer (CPDT-KA), and Service Dog Coach (SDC) with over 15 years of experience helping dogs and their people thrive. Known for her ability to see beyond the surface of a behaviour problem, Lisa takes a holistic approach, looking at the dog’s history, environment, emotions, and physical health to uncover the why behind their behaviour. Rather than simply “fixing” issues, Lisa designs tailored treatment plans that focus on helping each dog overcome the challenges impacting their behaviour, building lasting skills, confidence, and resilience. Her trauma-informed, science-based, and ethical methods prioritize the dog’s emotional well-being at every step.

Lisa is highly sought after for her work with complex behaviour cases, aggression, service dog teams, puppy development, and free-roaming dogs. She is also a respected mentor and educator in the canine professional community, known for turning compassion, expertise, and evidence-based practice into transformative results for dogs and the humans who care for them.